Last updated: May 2026 — Marco Pellegrini, Mastro Geppetto
At Mastro Geppetto, we understand that choosing the right online casino is a critical decision. Our mission is to provide transparent, honest, and comprehensive casino reviews to help players find the best platforms that match their needs. This page explains exactly how we evaluate and rate casinos, including our methodology, criteria, and rating scale.
We assess every casino across six essential categories to ensure a complete evaluation. Each criterion is weighted equally to provide a fair overall rating.
We evaluate the quality and fairness of welcome bonuses, reload bonuses, and ongoing promotions. We examine the bonus amounts, wagering requirements, game restrictions, and terms and conditions. We look for bonuses that provide genuine value to players rather than misleading offers with impossible conditions.
A diverse game library is essential for an engaging casino experience. We assess the variety of slots, table games, live dealer games, and specialty games. We also evaluate the software providers and whether the casino offers exclusive or innovative games that set it apart from competitors.
We review all available deposit and withdrawal options, including credit cards, e-wallets, bank transfers, and cryptocurrency options. We examine processing times, withdrawal limits, and any associated fees. Casinos with more flexible payment solutions receive higher ratings.
Quality customer service is crucial. We test support channels including live chat, email, and phone support. We evaluate response times, staff knowledge, and the ability to resolve issues efficiently. We also check if support is available in multiple languages and time zones.
We verify that casinos hold valid licenses from reputable regulatory authorities. We examine security measures, including SSL encryption and data protection protocols. We also research any complaints or regulatory actions against the casino.
With mobile gaming increasingly popular, we thoroughly test casino apps and mobile websites. We evaluate user interface design, game performance, loading times, and overall usability on various devices and operating systems.
Our team conducts in-depth, hands-on testing of every casino we review. Here's how we work:
We use a clear, five-star rating system:
Mastro Geppetto is an independent casino review website. We are not affiliated with any online casinos or gambling operators. Our reviews are based solely on our research and testing methodology. While some casinos may be non-AAMS licensed operators offering services in Italy, we evaluate all platforms using the same objective standards. We do not accept payment from casinos in exchange for positive reviews, and we maintain complete editorial independence. Our goal is always to provide honest, unbiased information to help players make informed decisions.
Author: Marco Pellegrini | Last Updated: 2026